FAQ

When will my order ship?
We take about 2-7 business days to create our products. Then you should add shipping times on top of that. Speed depends on product type and destination. 

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

When will I receive my order?
USA: 3 - 8 business days
Canada: 5 - 10 business days without tracking
Worldwide: 10 - 20 business days without tracking

Can I return my item?
Please see our Exchange and Return Policy for more info.

Do you ship anywhere?
Almost. We don't ship to Iran, Cuba and North Korea.

How should I wash my new threads?
We have an easy, yet thorough way that can be found on the Sizing and Care page.

Is there a sizing guide so I can verify my new threads will fit?
Absolutely. This is also found on the Sizing and Care page.